Returns & Exchanges
At Outdoor Voices, we want you to be completely happy with your gear so you can get back to Doing Things. We offer free returns and exchanges on all unwashed and unworn items within 30 days of purchase.
Start Your Return
Visit our online Returns Center and enter your order number and shipping zip code to initiate the process.
Choose Your Option
Select whether you would like to exchange your item for a different size or color, receive store credit, or get a full refund to your original payment method.
Print and Pack
Download your prepaid shipping label, place your items in the original packaging if possible, and securely attach the label to the outside of the box.
Drop It Off
Take your package to any authorized carrier location or a Happy Returns bar for a contactless and immediate return processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing